FAQs

COVID-19 DEVELOPMENTS

What about Covid-19?

We understand the uncertainty around any mass event in the current circumstances. Please be assured that The Fred Hollows Foundation is monitoring the situation closely and will ensure all regulations are adhered to. We plan to implement social distancing rules and make sure proper hand wash and sanitising set-ups are available at all event facilites.

REGISTRATION

What is the entry fee used for?

Your registration fee helps cover the costs of running this event. This includes insurance, logistics, signage, traffic management, toilets, first-aid, security and more. It does not include a donation to The Fred Hollows Foundation. We encourage everyone to make their walk count by fundraising for The Foundation. $25 can restore sight to a needlessly blind person.

How much does it cost to enter?

To participate in the Sydney Harbour Hike your entry fee for Early Bird is $80 and General Admission is $95 (incl GST). Children aged between 16 and 18 years participate free of charge, but must be registered. All registration fees are non-refundable, and are not a donation to The Fred Hollows Foundation

Is the entry fee refundable if I have to withdraw from the event?

Unfortunately, we are unable to refund your entry fee, as this fee is used to pay for the event, which is organised by a third party. However you are allowed to transfer your entry to someone else. You need to inform us about your withdrawal and send us the name, email and phone details of your replacement. This is important for the safety of the person who will take your spot in the event!

Once you have informed us about your withdrawal, we will contact the new participant to arrange their full registration on-line and we will withdraw your entry from the event.
Please note that your own fundraising tally at the time of your withdrawal can not be transferred to your replacement and any entry fee transfer has to be arranged between you and your replacement, and does not involve the Sydney Harbour Hike organisers.

Cut-off date for all on-line entry transfers is TBC. Entries can still be transferred after the above cut-off date, on event day at the registration tent on the morning prior the start. For any questions, please email or call us on 1800 627 892

When is Sydney Harbour Hike and what time does it start?

TBC

When can I register for the event?

TBC

Can I register on the day?

No, you need to register prior the event day. The number of participants are limited and on-line registartion may close as soon as maximum numbers are reached for each course.

I have not received my registration receipt?

Your registration receipt was emailed to you after payment of the entry fee. Please check your Junk or Spam mail box. If you are still unable to find your entry confirmation, contact us by calling 1800 627 892 or email harbourhike@hollows.org

Can I change my start location?

Yes, depending availabilities you may be able to update your starting point. To request a change please contact us on 1800 627 892 or email harbourhike@hollows.org

How can I find out more about the hike?

Once you are registered for the event you will receive regular emails from us informing you about event updates and fundraising. However the best source of information is our private Facebook group - here you can meet fellow walkers, find answers to your training and fundraising questions and find out everything about the event.

Can I participate as part of a team?

Yes, we encourage this! When you register, you can select to join an existing team or create your own team. You can also create a team later on from your fundraising dashboard, simply click "Create Team" and follow the prompts. Remember to share your team link and ask your friends to join you for the hike.

Does a team captain pay for registration or do I?

Your team captain will initially register your team. The captain has two options; pay for all team members and you receive a confirmation to finalise your fundraising page or the captain pays just for their own entry and sends you an invitation to join the team and you pay for your entry.

Where can I stay prior to the start if I am travelling from interstate?

Both Manly and Bondi Beach offer a range of accommodation and are also easily reached by public transport. Here are two links for Manly and Bondi destination.

What public transport options to I have to get to start and home after the hike?

We encourage all hikers to take public transport options to and from the event. You can find all options and time tables here. Both Manly and Bondi are easy reached by public transport and from finish line there are many options to get home too

Are there any age restrictions?

Anyone over age of 16 years can participate in the Sydney Harbour Hike. However if you are under 18 years old, you must be accompanied by your parent or guardian at all times. If your parent or guardian leaves the course or withdraws, then so must the under age hiker.

FUNDRAISING

Is fundraising mandatory?

No, we believe that everyone who signs up for this challenge is motived enough to help us continue Fred Hollows' work, restoring sight to needlessly blind people. It costs just $25 to restore sight to a person. We will make fundraising easy and fun for you by keeping in touch with tips and ideas and our hope is that each participants embraces the challenge to restore sight to at least 10 people. We will offer incentives for our top fundraisers to make it worthwhile your efforts :)

How much of the money raised will go to help restore sight?

100% of the money raised goes to The Fred Hollows Foundation. Details of how we spend your donation can be found in our annual reports here.

Can I donate to The Foundation on the day of the event?

Fundraising pages will stay open until further notice, so yes, you can make an online donation on the day or even afterwards. Use the Sydney Harbour Hike website to donate to a fundraiser or direct to The Foundation

How can my friends sponsor me?

Simply send them the link to your online fundraising page and invite them to donate to you

How do I join an existing fundraising team?

You either have received an email from your Team Captain and can follow the instruction in that email. Alternatively you simply go online and register by searching for team you like to join

Can I edit my online page?

Yes, it is not only simple to do but highly recommended - a personalised fundraising page with photos and personal message will attract more donors and help you reach your fundraising goal quicker.

FACEBOOK FUNDRAISING

I shared my fundraising page on Facebook and it prompted me to add a donate button, should I use this?

No, we recommend that when you get prompted by Facebook to add the donate button to your post you ignore that prompt. We recommend you DO NOT accept this and only post your message with a link to your fundraising page. Facebook donations are handled and held by a third party and we are unable to sync these donations with your page due to limitations with the Facebook Donate functionality.

Will the money raised through Facebook go to The Fred Hollows Foundation?

Yes, it will. However, at this stage we are unable to link any donations back to your fundraising page automatically. We suggest that you don’t use the Facebook Donate button for that reason. Should you already have set-up such a fundraising post, we recommend that you delete that post on your Facebook page.

Why are donations raised through Facebook not showing on my fundraising page?

Facebook donations are handled by a third party, and unfortunately, we can’t sync these donations with your personal fundraising page due to limitations with Facebook Donate functionality. We advise you do not use the Facebook Donate button to raise funds and recommend that you simply share the link to your fundraising page on your social media pages without using the Facebook Donate button.

How can I delete my Facebook donate button?

Simply delete the post, as this is the only way to remove the Facebook Donate button and then create a new post and share the link to your fundraising page instead. Do not click on the 'Donate' buttoned if prompted to.

MAPS AND ROUTES

How will I know where to go?

You will need to download the Sydney Harbour Hike app to your phone when it is released. The app will contain important event information as well as a course map. There will also be event signage and volunteer along the route to point you in the right direction. The course will follow the Bondi to Manly Walk, so you can also follow their signs if lost. 

Do I need to walk in a certain direction?

Yes, both courses are set up for you to walk towards the Harbour Bridge, where the finish line is located. The course is mostly along the harbour foreshore and well marked.

Do you have any tips on walking the course?

Please look out for other people on the course route, especially if you are running the trail - the general public and slower walkers have right of way all the time! Please keep to the left to allow others to pass. Make sure you hydrate along the route - there are many public fountains and cafe shops along the course to help you with this. Have a rest at our checkpoints to re-hydrate and eat.

How accessible or difficult is the course?

Please refer to the Course Map for the location of stairs and inclines around the course. The vast majority of the trail is well maintained bush trail, with the occasional stairs.

What if I can't walk the entire course?

Refer to the course map for the Check Points along the course. Check Points are the best spots to withdraw and usually they are close by to public transport too. VERY IMPORTANT - if you leave the trail anywhere along the route, including at Check Points, you MUST inform the event organiser and advise of your withdrawal. Make sure you have the event phone number in your phone for event day: TBC

Where are the course bus stops located?

Refer to the app and course map. There are a few sections which are more remote from public transport.

Is there more than one way to walk the course?

No, simply follow the course map on your app, the markers along the way and the instructions of our volunteers along the route and you won't get lost :)

Where are the check points?

We will have two checkpoints along both routes which are roughly 10km apart. Refer to our maps section on the website for details and maps.

Can I go to a local café along the way for some refreshments and then rejoin the walk again?

Yes, we encourage you to support local cafes and takeaways in the communities we pass through.

RULES

Can I run in this event?

Yes, you can. But please look out for other people along the course! The general public and slower walkers have right of way all the time! Slower walkers please keep to the left to allow others to pass on your right. Faster particpants, please let others know that you like to pass on the right. Walkers and General Public have right of way and you need to make all efforts to stick to this rules. Also be aware of a few road crossing which can be dangerous. All participants need to wear a fluro Hi-viz safty vest when walking on or crossing roads. Please follow all instructions from our volunteers and road marshals during the event

Can I take my bike, skateboard or rollerblades along?

No, this is a walking event supporting The Fred Hollows Foundation. There is plenty of time to comfortably complete the course, so there is no need to be riding a bike, skateboard or rollerblades etc. along the way.

Can I bring my dog?

Unfortunately not. Much of the course is using existing tracks through National Parks, which are not all dog friendly. Please note that only assistance and guide dogs will be permitted along both routes for this event.

EVENT DAY

What happens if it rains on event day?

Rain, hail or shine, the event will go ahead should the weather be wet. We do advise that participants bring wet weather gear should the weather forecast be for rain. Make sure you have our event phone number in your phone. We also will update you via SMS if there are changes on the day.

Is there water available along the course?

Yes, each of the Check Points will have water stations for you to fill your own drink bottles. Additional public water fountains are marked on the Course map. There are also cafe and shops along the course where you will be able to purchase cold drinks. As this is not a competition you are free to take a break along the course, enjoy a lunch or to fetch a drink at anytime and rejoin the course. Please note that our event is a cup free event so all participants will need to bring their own water bottle

How long does it take to finish the course?

For a fit and active person to walk the course at a continuous brisk pace it will take between 6 to 8 hours. For someone with a moderate fitness level and/or stopping for breaks along the way it can take around 10 hours. Check regulary the app to see where you are along the course and see how much further you have to go till the finish. You will have 12 hours to finish the 30km, so plenty of time for stops and rests along the way

What should I bring on the day?

We recommend that you bring a hat, sunscreen, sunglasses and wet weather gear if forecast is for to rain. Bring a refillable water bottle and wear appropriate clothing, including footwear, to participate in the walk.

How do I get to the start?

Please catch public transport to either Manly or Bondi Beach start. There is also easy public transport from the finish at Milsons Point. There is limited public parking available at both start and finish. There are drop-off and pick-up spots at both starts and finish as well as near our checkpoints for your crews

What can I expect at each check point?

Each of the Check Points will provide you with water, some refreshments, first aid, toilets and free sunscreen. There also many toilets, water fountains and café shops along the route where you can find refreshments along the way, if necessary. 

Will a receive a medal at the finish?

Yes, to celebrate your achievement you will receive a special Sydney Harbour Hike medal at the finish line. Please note, to reduce costs and waste we have asked all participants at registration to indicate whether they wish to receive a medal at finish or not. All participants will receive a Certificate of Acknowlegement, which will be emailed the week after the event. We also reward all our top fundraisers, anyone who raised $500 or more, will receive a special, limited edition, Sydney Harbour Hike T-shirt, designed by Indigenous artist Ngandabaa.

What will the weather be on event day?

Average temperatures for October can be as low as 14°C and as high as 25°C, along with sunny days. Remember to Slip, Slop, Slap and hydrate regularly. Don't forget your hats, sunglasses, sunscreen and back a rain jacket or sweater if the forecast is for cooler weather.

Is there parking available? 

We suggest you take public transport to our event. There is paid public parking available at Bondi and Manly Beach and limited pay parking at the finish in Milsons Point. All three places have excellent public transport options to get to and from.

Can I buy a T-shirt of this event?

We do not sell merchandise however we offer Sydney Harbour Hike T-shirts for FREE to anyone who has raised over $500, having helped restore sight to 20 needlessly blind people. We may have limited numbers of T-shirts, caps and other merchandise available at the finish line for a donation.